We want to protect your property and belongings with the same assiduity, rectitude, and commitment that you would. To have expectations from our security guards to protect your property with the same commitment and integrity we make sure that our security guards meet the criteria to provide trustworthy security. Through extensive Justice background checks, drug screenings, and personality tests we ensure the reliability of our guards as the security of our valued clients matters to us. Moreover, all of our guards are trained under a meticulous and detailed training program. They enhanced their skills from highly skilled supervisors.
A qualified Security consultant will discuss your security needs and concerns. This may include the type of property you have, its location, and any past crimes. The Security consultant will ask additional questions that will help determine the type of protective services best fit for your security concerns.
Following your security consultation, you will receive a detailed proposal that includes an honest and accurate quote. Our rates are competitive; but if a competitor’s price is lower, we’ll match or beat it. Proposals can be delivered via email or fax or presented in person.
To thoroughly assess your security needs and concerns, a security team manager will schedule to meet with you on-site for a walk-through and to determine what your security plan will be.
We will adjust the contract as necessary until we are able to achieve complete agreement on expectations, terms, and scope of service.
We will create Security plan and post orders based upon the contract, conversations with the client, and what we gathered from our site visits. Post orders consist of detailed instructions to inform our guards of their duties.
We select security guards based on skill set, experience, and personality. We make sure the selected guard is best fit to protect you. The selected guards will be trained on the post orders created for your site, and given any additional vital information, they’ll need to protect your site. Our security guards are licensed by the state of California, highly trained, reliable, presentable and punctual.
Guards will arrive on-time, dressed appropriately, and prepared to work. All our guards are required to wear clearly identifiable security attire as dictated by the environment, which ranges from professional to casual. Our security measures include daily communication between our guards and management team and mandatory weekly in-house meetings to keep all of our personnel up-to-date on our clients and their needs.
Our job does not end when we send you a reliable, presentable and punctual officer. it only begins. Clients are provided with daily activity reports, incident reports, and a list of any parking violation warnings. all clients have access to our management 24-hours a day. management will regularly request client feedback on services and personnel, as well as conduct random on-site visits.
A continual process that includes comprehensive security programs customized for each client, regular quality evaluations, and client feedback. TQM measures such as security inspections, on-going training, and emergency response drills ensure that security officers are meeting the high-level service expectations set by Great America Security. Our comprehensive Total Quality Management program allows our clients to enjoy peace of mind.
We bill regular and ongoing accounts semi-monthly. If you have a temporary account, we will require a pre-authorization charge form, and run the charge upon completion of service.
